Popular store hits back over self-checkout criticism and says it is trying to improve customer experience

HY-VEE shoppers will have to bag their own groceries as the major chain announced it is implementing self-checkout stations. Not all shoppers are pleased with the change, which the company hoped would improve customer experience in one Iowa location. 2 Hy-Vee has announced that they will be implementing self-checkout kiosks in an Iowa store location Credit: Getty 2 Self-service counters have been integrated at many other major grocery and retail stores Credit: Getty The news comes at a time when many retailers are moving towards self-checkout and contactless payment to improve efficiency and reduce labor costs. The Midwestern supermarket chain… Read Full Article